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Customer service




FAQ CUSTOMER SERVICE
 
Customer Service

Quick information
Payment methods
Shipping
Exchanges and returns
Other frequently asked questions
Terms and conditions
Privacy

Support for FREITAG products






Need help?
mail@fratelliposti.com
 
Quick information
 
Orders from Italy
Express shipping for all orders at €4.90 within EU, €9.90 US/Canada, other countries calculated at the checkout.
Delivery within 2-3 business days.
Next day delivery for most orders placed before 2 PM.
All orders are shipped with tracking.
Exchanges and returns within 14 days, online and in-store.

International orders (Europe)
Immediate shipping for all orders with delivery in 2-3 business days.
All orders are shipped with tracking.
Exchanges and returns within 14 days.

International orders (rest of the world)
Immediate shipping for all orders with delivery in 3-5 business days.
All orders are shipped with tracking.
Exchanges and returns within 14 days.

Support via e-mail always available at mail@fratelliposti.com