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Customer service




FAQ CUSTOMER SERVICE
 
Customer Service

Quick information
Payment methods
Shipping
Exchanges and returns
Other frequently asked questions
Terms and conditions
Privacy

Support for FREITAG products






Need help?
mail@fratelliposti.com
 
Quick information
 
Orders from Italy
Express shipping for all orders at €4.90 within EU, €9.90 US/Canada, other countries calculated at the checkout.
Delivery within 2–3 business days.
Next day delivery for most orders placed before 2 PM.
All orders are shipped with tracking.
Exchanges and returns within 14 days, online and in-store.

International orders (Europe)
Immediate shipping for all orders with delivery in 2–3 business days.
All orders are shipped with tracking.
Exchanges and returns within 14 days.

International orders (rest of the world)
Immediate shipping for all orders with delivery in 3–5 business days.
All orders are shipped with tracking.
Exchanges and returns within 14 days.

Support via e-mail always available at mail@fratelliposti.com